For a tour to run smoothly and provide holidaymakers with unforgettable, happy memories. Tour Managers ensure each aspect of the trip is well-organised, leaving no stone unturned. From the ease of booking to the safe drop-off at the end of a trip, a Tour Manager's role is of utmost importance and a wonderful opportunity of being an entrepreneur in the tourism sector.

At the end of this Training Program, the learner will be able to:

• Apply appropriate procedures to administer the staff and operations
• Draft a sample budget for the department comprising of various costs for the financial year
• Employ appropriate methods to manage tour operations
• Prepare a sample tour package
• Apply proper procedures to manage tour execution
• Prepare a sample tour manual for tour escort, tour guide and for other services
• Apply appropriate practices to promote effective communications with guests, colleagues, and superiors to achieve a smooth workflow
• Employ appropriate practices to ensure gender and age-sensitive service practices
• Describe protocols to protect confidentiality of the organizational information and guests' privacy
• Apply appropriate practices to monitor health, hygiene, and safety standard at the workplace